Shipping policy
Shipping & Handling Policy
Trade Name: The Scarf Atelier LIMITED
Phone Number: 40 258 751 988
Email: BassfordTsui4906@outlook.com
Shipping to the United States
- We ship to all 50 states, Washington, D.C., U.S. P.O. Boxes, U.S. territories, and APO/FPO/DPO addresses.
- Shipping methods offered during checkout may vary depending on your location and the items purchased.
Shipping Rates
- Free Shipping for all Madewell Insiders.*
- Standard shipping rates are as follows:
| Order Value | Shipping Fee | Estimated Delivery Time |
|---|---|---|
| Under $50 | $7.99 | 7-28 business days |
| $50 - $99 | $5.99 | 7-28 business days |
| Over $99 | Free | 7-28 business days |
*Free shipping and handling are valid for Madewell Insiders at madewell.com on orders shipping within the continental U.S. and P.O. Boxes only. You must be signed into your Madewell Insider Loyalty account at the time of purchase. This offer cannot be applied retroactively or redeemed for cash. Free shipping will be automatically applied at checkout. Terms of the program are subject to change.
Additional Shipping Information
- Please allow up to two additional weeks for delivery of all monogrammed and personalized orders.
- Our flat-rate shipping and handling fees apply regardless of order size or weight. In some cases, the flat rate charge may exceed the actual shipping costs.
- Your order may arrive in multiple packages, especially if shipped from multiple vendors or locations.
- If your order is shipped in multiple shipments, your credit card will be charged separately for each shipment.
Madewell Marketplace (U.S. Only)
- The same shipping timelines and rates apply.
- Marketplace items ship directly from the vendor with their branding.
- Tracking information is available in your order history and shipping confirmation email.
Contact Us
For questions or assistance, please contact us at:
Trade Name: The Scarf Atelier LIMITED
Phone: 40 258 751 988
Email: BassfordTsui4906@outlook.com